AI & Automation Services

Transform your operations with intelligent automation that reduces manual work, eliminates errors, and ensures compliance—while freeing your team to focus on strategic priorities. Pylon Technology’s AI and automation services bring enterprise-grade intelligence to regulated environments, with the security and audit trails your compliance team demands.

Our AI & Automation Capabilities

Back Office Process Automation

Eliminate repetitive manual tasks that consume your team’s time and introduce human error. Our automation solutions handle routine workflows while maintaining complete audit trails for compliance requirements.

What We Automate:

• Document Processing: Automated extraction, classification, and routing of documents
• Data Entry & Validation: Intelligent forms processing with error checking
• Report Generation: Scheduled compliance reports, dashboards, and executive summaries
• Email Management: Smart routing, response automation, and attachment handling
• Invoice Processing: End-to-end accounts payable automation with approval workflows
• Onboarding Workflows: Client and employee onboarding process automation

Key Benefits:

• Reduce manual data entry by 80%+
• Eliminate transcription errors
• Free staff for higher-value work
• Maintain complete audit logs
• Scale operations without adding headcount

AI-Powered Security Analytics

Our security operations center leverages artificial intelligence and machine learning to detect threats faster and more accurately than traditional signature-based approaches.

Intelligent Threat Detection:

• Behavioral Analytics: ML models identify abnormal user and system behavior
• Anomaly Detection: AI flags unusual network traffic patterns before they become breaches
• Predictive Threat Intelligence: Anticipate attacks based on global threat patterns
• Automated Triage: AI prioritizes security alerts by severity and likelihood
• False Positive Reduction: Machine learning dramatically reduces alert fatigue

Real-Time Response:

• Automated containment of suspicious activities
• Intelligent incident escalation
• Automated forensic data collection
• Smart remediation suggestions based on similar past incidents

Compliance Automation

Navigate complex regulatory requirements with automated compliance workflows that ensure nothing falls through the cracks.

Automated Compliance Functions:

• Policy Enforcement: Automatic application of security policies across your environment
• Access Reviews: Scheduled user access audits with automated reminders
• Compliance Monitoring: Continuous checking against HIPAA, SEC, FINRA, SOX requirements
• Evidence Collection: Automated gathering of audit evidence throughout the year
• Risk Assessments: Scheduled security assessments with automated reporting
• Training Tracking: Automated employee training assignments and completion monitoring

Audit Preparation:

• Pre-built compliance checklists
• Automated evidence packages for auditors
• Real-time compliance dashboard
• Gap analysis and remediation tracking

Intelligent Document Management

Transform how your organization handles sensitive documents with AI-powered classification, retention, and retrieval.

Smart Document Capabilities:

• Auto-Classification: AI categorizes documents by type, sensitivity, and retention requirements
• Content Recognition: Extract key information from unstructured documents
• Retention Management: Automatic enforcement of document retention policies
• Secure Search: Find documents instantly while maintaining access controls
• Version Control: Automated document versioning and audit trails

Workflow Orchestration

Connect disparate systems and automate complex multi-step processes that span multiple departments and applications.

Integration & Orchestration:

• Integration with 500+ business applications
• Custom workflow design for your unique processes
• Automated hand-offs between systems
• Exception handling and escalation
• Real-time process monitoring and optimization

Why Choose Pylon for AI & Automation?

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    <h3 class="text-xl font-bold text-gray-900 mb-3">Proven in Regulated Environments</h3>
    <p class="text-gray-600">17+ years serving financial services, healthcare, and legal firms means we understand your specific automation needs and compliance constraints. Our solutions have been vetted by regulators and auditors.</p>
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    <h3 class="text-xl font-bold text-gray-900 mb-3">Human-in-the-Loop Approach</h3>
    <p class="text-gray-600">We believe automation should augment your team, not replace judgment. Our solutions include appropriate human oversight, exception handling, and the ability to intervene when needed.</p>
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    <h3 class="text-xl font-bold text-gray-900 mb-3">Rapid ROI</h3>
    <p class="text-gray-600">Most clients see positive return on investment within 3-6 months through labor savings, error reduction, and improved compliance. We start with high-impact quick wins and build from there.</p>
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Implementation Process

We take a measured, strategic approach to automation that ensures success without disrupting operations:

1. Discovery & Assessment (Week 1-2)

• Process mapping and documentation
• Identify automation opportunities
• Prioritize by ROI and complexity
• Define success metrics

2. Proof of Concept (Week 3-4)

• Build limited pilot for highest-priority process
• Validate approach with your team
• Measure results against baseline
• Refine solution based on feedback

3. Production Deployment (Week 5-8)

• Full-scale implementation
• User training and documentation
• Establish monitoring and alerts
• Create support procedures

4. Optimization & Expansion (Ongoing)

• Monitor performance metrics
• Identify additional automation opportunities
• Continuous improvement cycles
• Quarterly business reviews

Common Use Cases

Financial Services

• Trade reconciliation automation
• Regulatory reporting generation
• Client onboarding workflows
• Compliance documentation management
• Automated transaction monitoring

Healthcare

• Patient intake automation
• Insurance verification workflows
• HIPAA compliance monitoring
• Medical record management
• Billing and claims processing

Legal

• Document review and categorization
• Conflict checking automation
• Matter management workflows
• Time entry automation
• Legal holds and e-discovery prep

Technology Partners

We leverage best-in-class automation platforms while maintaining vendor neutrality:

• RPA Platforms: Leading robotic process automation tools
• AI/ML Frameworks: Google Cloud AI, Azure AI, AWS SageMaker
• Integration Platforms: Zapier, Make, Microsoft Power Automate
• SIEM Integration: Automated security workflows with your existing SIEM
• Custom Development: Python, PowerShell, and API-based automations

Security & Compliance

All automation solutions include:

• Encrypted Credentials: Secure storage of all automation credentials
• Audit Logging: Complete trails of all automated actions
• Role-Based Access: Granular control over automation permissions
• Change Management: Documented approval for all automation changes
• Disaster Recovery: Backup and recovery procedures for all automations
• Regular Reviews: Quarterly audits of automation processes

Pricing Models

We offer flexible pricing to match your needs:

• Project-Based: Fixed price for defined automation initiatives
• Subscription: Monthly fee for ongoing automation management
• Managed Service: Full automation-as-a-service with 24/7 support
• Hybrid: Combination approach for complex environments

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